Hôtel Silky by HappyCulture

The staff were amazing. Attentive, knowledgeable, and friendly. They deserve accolades for their service and friendliness - the young man who checked us in was thorough and informative. The location is fantastic - surrounded by excellent bouchon and restaurants, and five minutes walk to the metro. The rooms are small but clean, and beautifully appointed for a couple, with lovely bathrooms and windows that open broadly for fresh air and sunshine. The hotel offers free filtered water and has a coffee machine in the room and in the lobby, and offers a decent breakfast (again, helmed by lovely staff) for a minimal price. We'll stay here again when we visit Lyon - the location and staff make it one of the best hotel experiences we had in France.

Located in the very center of the city:) A few minutes from metro station line A. The room was small but very quite. The coffe machine in the room, free water and coffee in the lobby were best.

Great location, 5 minutes walk to a bus stop where you can get the C3 or C13 bus to Lyon Part Dieu rail station in 20 minutes. Good base for exploring along the river and old town. Lots of places at the doorstep to eat and drink and many shops nearby. Reception was very efficient and nice and let us leave bags there pre-check in. The room was a good size with a small desk, wardrobe and massive, comfortable, bed. Bathroom also good size. I particularly liked that shampoo, conditioner and soap was provided in refillable dispensers. Also liked the notes about suggesting you don't request daily cleaning and new towels for environmental reasons. There was AC which was a relief as it was blooming hot outside. Our window had a nice view of the cafe square below. We would stay here again.

We needed a hotel in the heart of Lyon to attend a funeral. It was very easy to get to by bus from the train station and the staff were very helpful keeping our luggage after checkout for the day until we could come and collect it. It was nice to have complimentary coffee and water in the lobby. Our original room was too noisy and the manager organised a transfer to another room smoothly and quickly.

The staff at this hotel were so friendly and accommodating - particularly Fatima who went out of her way to help us when we needed to change rooms. The location is so central for restaurants and shops and walkable to all parts of the city. We never needed to use public transport. Rooms were well equipped and bright with lovely big windows. Some rooms are smaller then others depending on where they are located. There is a lift. Complimentary coffee and water available in reception at any time during the day.